Chapter 1: Recognizing Scope Creep

For those who often strive to please others, it’s common to find yourself in situations where you’ve taken on more than you should in order to satisfy your clients. One moment you might be drafting social media content, and the next, you’re managing the posts, engaging with comments, and generating performance reports for your client.

But hold on—are you being compensated for all that extra effort?

If you're just starting your freelance journey, the answer is likely no. I’ve been in that position myself, eager to impress clients and go the extra mile. While hard work is commendable, being exploited is not acceptable. It’s essential to pause and reassess the situation.

When I began freelancing, I encountered a challenge I hadn’t anticipated—Scope Creep.

What Exactly Is Scope Creep?

Scope Creep refers to the phenomenon where a project's requirements expand beyond its original parameters. This often occurs in freelancing, particularly for newcomers. It’s a lesson that many freelancers learn repeatedly; even if you set clear expectations with clients, it’s easy to inadvertently agree to additional tasks without appropriate compensation.

Even granting a little leeway can lead to clients demanding much more than anticipated, leaving you overwhelmed.

Fortunately, there are strategies to mitigate this issue.

How to Avoid Scope Creep as a Freelancer

Whether you're new to freelancing or looking for a refresher, here are four strategies to help you prevent scope creep:

1. Establish a Comprehensive Project Outline

Before starting any project, it’s crucial to outline a clear plan. This document can be referred to as a Proposal, Statement of Work, or Scope of Work. Ensure it covers:

• A realistic timeline
• Defined roles for all parties
• Specific tasks for each phase of the project

Pro Tip: If you didn’t draft a proposal beforehand, create a detailed invoice that itemizes all assets and deliverables.

2. Maintain Clear Boundaries with Clients

Having too much accessibility to a client can make you vulnerable to scope creep. If you find yourself in their Slack channels or project management tools, remember that they may view you more as an employee than a freelancer.

If that’s what you want, it’s perfectly fine to discuss that shift. However, most freelancers prefer to maintain their independence.

Pro Tip: Don’t feel pressured to provide your personal phone number. Once clients have this, they may feel entitled to reach out at inappropriate times.

3. Set a Defined Work Schedule

This tip focuses on your own boundaries. Early in my freelance career, I accepted every task as it came, but soon I found myself overwhelmed and working late to meet unrealistic deadlines. Establishing clear working hours is essential.

4. Refer to Another Freelancer

If a project becomes too complex or you’re asked to undertake tasks outside your expertise, consider referring the client to another freelancer.

Freelancing can often feel lonely, but it doesn’t have to be. When I started, I didn’t know anyone in my field, but I’ve since built a network of professionals in areas like video editing, content writing, graphic design, and marketing. If I can’t assist a client, I connect them with someone who can.

Key Takeaways

Setting boundaries is a challenge for many freelancers, and that’s completely normal. Even after three years in the field, I’m still learning the importance of establishing limits. To avoid scope creep, remember to:

• Create a detailed project outline
• Set clear boundaries
• Maintain a consistent work schedule
• Refer to other freelancers when necessary

That’s all for now! Looking forward to our next discussion.

About the Author

Victoria Fraser is a freelance copywriter based in Vancouver, Canada, specializing in the gaming and tech industries. She collaborates with clients on various aspects of copywriting and content marketing, including meme creation.

To learn more about her work or to connect, visit her website or reach out on Twitter!